Morning Everybody - Hope all is well? - What have we got on, how are we all doing?

[Chuck]

Spending hours on phone trying to get HMRC to fix their wrong calculation and unwind all the incorrectly applied penalties. They are unbelievably bad.

Has anybody noticed that when you ask them why they haven't replied to a letter after more than 4 months they immediately (i.e. without even checking) say 'We have not received it, you need to send it again.' It was, however, delivered and signed for by their Newcastle 'address for couriers' and they are simply lying. Ask for their name and say you are going to submit a complaint and suddenly they can 'search the post system' and magically find that it was received but hasn't been looked at yet.

My blood pressure, which is normally a touch below 130/80 was more than 180/90 after the last conversation.

I'm collecting a list of 'tricks' that HMRC are currently using to rig their performance statistics, which I intend to pass on to my MP. A current favourite seems to be to start processing a claim and then dream up a idiotic/irrelevant question that they send via their outsourced (?) postal system and that takes a month to be printed and arrive. This tactic allows them to put the claim back at the end of the queue for processing and reset the clock on their performance figures.

 

[ShaunCorbs]

Yep but when it’s on the other foot they hound you as you’ve found out

 

[Lou]

Blinking government departments, they are all the same and so frustrating at the best of times! My BP going up just thinking about them.

At least its Friday, anyone got any plans this weekend?

 

[Lou]

Morning everyone!

Kids are off and it is Easter this weekend!

What are your plans?

Tell us about them here!

 

[brokenboiler]

Lurker here but thought I would join in the conversation.

Today I am going to change some bathroom taps for a customer I have had for years. He is elderly now and wants easier taps to use.

Easter wise heading to the coast on Thursday afternoon to try and beat the traffic for a few days RnR.

Thanks for this forum it is an invaluable resource! I am going to subscribe because the amount of times this forum has helped me out, I feel like I should pay it on.

 

[Lou]

Morning everybody! I believe it's Maundy Thursday today! Not long till we can all stuff our faces with chocolate!

Thanks for posting @brokenboiler and subscribing. Really helps to keep the forum online! how did your tap job go?

 

[Chuck]

I would be spending my lunch break reading plumbersforums but the adverts have gone mad again here so it's 'The Golden Hour' on Radio Devon with my ham+cheese sandwiches instead today.

 

[snowhead]

The one sponsors advert had reduced the available space for the posts to less than half.

 

[Lou]

Yep - will let @Dan know straightaway guys.

 

[Lou]

Hi Everyone

Thanks for hanging on there - Dan has fixed this now.

Happy Easter!