I am posting here in desperation guys! I have a three year old 8kW Dream Heat Pump which has worked reasonably well so far but initially with two intermittent faults: faulty hot gas sensor and low water flow. The sensor fault turned out to be poor assembly (insulation damage during assembly) and the low water flow turned out to be a misaligned flow switch! Both faults were corrected easily and cheaply but yesterday a much more serious fault developed: the machine became stuck in coooling mode, as shown on the lcd screen and would not respond to the buttons beyond showing water temperatures and switching the unit on/off.
Being a retired heating engineer with some knowledge of heat pumps I disconnected the mode changeover valve from the board terminal and connected it to the water pump supply as it is powered for heating and unpowered for cooling. I then switched the heat pump back on and bingo, normal service was seemingly resumed, thereby ruling out a faulty valve. Keeping my eye on it, all turned out to be well until it needed to de-ice so I then swithed it off, disconnected the mode changeover valve from the water pump power, pulled the terminal off the fan contactor (to stop it running) and switched the heat pump back on and ten minutes later after de-icing was completed, reverted back to heating mode.
The operating mode is normally selected on the lcd screen but can also be selected on the main board by a wire link. However Removing it and remaking made no difference which suggests something on the main board has failed.
I have been in touch with Dream who informed me that they have no after sales service arrangements. They say the pump is now: "old, way out of warranty and the controller itself has been superceded". They say they could provide a new controller at a cost of £140.oo plus £20.oo delivery but with no guarantees as they say the fault could lie elsewhere which I think is unlikely as there are no other processors, everyting is either on the board or in the lcd device. At the moment I am waiting for an email from Dream confirming that they can supply a replacement controller, it's price and delivery.
To pick up on the previous post, Elechico (the control manufacturers) do say on their website that the controller can work without the lcd connected and this I can confirm to be be so. However in my case, it remains in cooling mode, unless I jump it as I previously said, and therefore can not defrost automatically. The actual controller is a CC305S-v2.1 but this has clearly been superceded as Ellchico website shows versions 3 to 6 but all are unpriced.
I have contacted, by email, the controller manufacturer in China (Guangdong Chico Electronic), via their website but have yet to receive a reply so I am seeking help from you guys. Does anybody have a Chinese sourcing contact or other ideas?
Incidentally, the heat pump has an electronic expansion valve so requires a controller which incorporates this feature and, other than the Chico ones, I have not been able to find one and I don't know what would happen if I fitted a controller without same.
Well guys, here's hoping, Charles (Heap), Anglesey